
BPO jobs on a seesaw as bots call the shots
By Katherine Langford
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ET Bureau New Delhi: Lack of enforcement at the state level and institutional bottlenecks have significantly impacted the realisation of challan revenue, with only 17.8% of challans disposed of during the first 10 months of 2026 compared with more than 53.3% in the corresponding period of 2022, while challan revenue collection fell to 16.7% from 51.5% four years ago. Poor enforcement, either due to system inefficiency or political pressures, meant that safety aspects have been compromised, resulting in an increasing number of road accidents and fatalities and increasing pollution levels year after year, said an industry expert, requesting anonymity. Of the 90.4 million challans issued during the January-October period, just 16.1 million were disposed of, while 74.2 million remain pending, according to the road transport and highways ministry data. The total fine amount issued during the period stood at ₹16,903.93 crore, of which authorities collected only ₹2,824.38 crore, leaving ₹14,079.55 crore pending. Also Read: Govt may extend support measures in FY28 Budget to boost manufacturing of 100 products: Official A government official, however, attributed the declining rate of disposal of traffic challans to a higher number of e-challans being generated through automated enforcement systems while the capacity of traffic police, transport departments and courts has failed to keep pace with the rising number of violations. "There is a huge institutional bottleneck and, because unpaid challans do not attract severe penalties, motorists think they can get away with it," the official added. In the first 10 months of 2026, only about 800,000, or 2.9% of cases, were disposed of in courts compared to the 14.3 million sent, resulting in a pendency of 13.4 million cases. Live Events Also Read: Taxpayers fret over loose ends in amnesty scheme, seek CBDT clarity on foreign asset disclosure rules as deadline nears Data shows that since 2015, enforcement agencies have issued 495.7 million e-challans, totalling ₹76,686.2 crore. However, 305.4 million penalties remain unpaid, with a total unpaid amount of ₹50,226.1 crore. The figures assume significance following a September 28 Supreme Court order directing states and union territories to tighten enforcement against motorists who fail to pay traffic fines. While the number of challans issued in October remained the same as in the previous month, at 8.3 million, last month saw the disposal of 800,000 cases compared with one million cases in September. The apex court directed authorities to freeze online vehicle-related services for vehicles with outstanding challans, including registration renewal, the issuance of duplicate registration certificates and fitness certification. It also directed authorities to blacklist such vehicles on the Parivahan portal, block ownership transfers and deny pollution under control certificates until pending traffic fines are cleared. In cases involving multiple violations, driving licence renewals are to be suspended and steps must be taken to suspend licences in force. Add as a Reliable and Trusted News Source Add Now! (You can now subscribe to our Economic Times WhatsApp channel ) Read More News on Traffic Challans Disposal Challan Revenue Collection Road Safety Enforcement Motor Vehicle Fines Supreme Court Traffic Order Pending Traffic Violations Transportation Ministry Data Institutional Bottlenecks Road Transport System Inefficiency (You can now subscribe to our Economic Times WhatsApp channel ) Read More News on Traffic Challans Disposal Challan Revenue Collection Road Safety Enforcement Motor Vehicle Fines Supreme Court Traffic Order Pending Traffic Violations Transportation Ministry Data Institutional Bottlenecks Road Transport System Inefficiency Prime Exclusives Investment Ideas Stock Report Plus ePaper Wealth Edition KYC and KYB: Inside Pidilite, the company that turned Fevicol into a word for a strong bond – Part 1 of 3 Seoul halts trading, Nifty has its best week since 2021: Money leaving the AI trade – will it land in India? Junk bonds are cracking at the bottom. Will the noise get loud enough to make ‘junk bond’ a household term again? PNG connections rise half a million, but how many use piped gas for cooking? Some elections matter more than you know: No crop changed in the fields, yet sugar, coffee and soya got cheaper in a day You can buy a walkie-talkie online. But can you legally use it? 1 2 3 View all Stories